Our Approach: Deliver Change Management Coaching to Companies
The Engendering Industries' approach to advancing women in the workplace consists of several core components. Implemented together, these components promote more balanced representation of women and men in the workplace.
Increasing women's participation and leadership in the labor force requires a multifaceted, systemic approach. Enacting company-wide change can be challenging, and resistance is common. Engendering Industries’ change management approach supports companies to advance both women and men at each phase of the Engendering industries Employee Life Cycle to ensure sustainable, transformational change.
The Role of the Coach
In 2015, USAID’s Engendering Industries program began partnering with companies worldwide to advance women in lucrative sectors. The initial goal was to increase employee knowledge of change management and women's economic empowerment concepts while building a cadre of change agents within an organization. The program now employs a stronger systems thinking approach and combines academic coursework with more intensive change management coaching and technical support to partners. This has made the learning experience more practical, enhanced partner motivation and accountability, and facilitated long-lasting change across partners.
Engendering Industries’ change management coaches support companies in defining a process for achieving more balanced representation of men and women in their organization. Harnessing tools in the Engendering Industries Best Practices Framework, Engendering Industries uses the GROW approach to coaching, which empowers companies to collect sex-disaggregated data, assess their corporate reality, set clear goals, identify viable pathways and strategies for progress, and establish the will and accountability needed to drive progress. Using a systems thinking approach, coaches support partners in identifying how corporate structures, policies, and procedures must align to produce transformational change across the Engendering Industries Employee Life Cycle.
"The whole program would not work if the coach was not there. The coach helps us to push beyond our comfort zone, structure [our] thinking, and … understand whether we are moving into the right direction to make long-lasting and sustainable change happen."
—Participant from BSES Rajdhani Power Limited
The Engendering Industries approach is characterized by:
Using data for decision-making
Coaches facilitate an in-depth organizational assessment of a company’s workforce, using quantitative and qualitative tools to collect data. This baseline assessment allows companies to identify gaps between men and women and opportunities for advancing balanced participation and prioritize dynamic interventions that will increase women's economic opportunities at each phase of the employee life cycle.
Generating a business case for advancing women in the workplace
Coaches support companies in developing a compelling business case for advancing women in the workplace using in-depth assessment data. The business case illustrates how more balanced representation of men and women will improve business performance at a company and is vital for generating the leadership commitment and buy-in needed to enact change.
Facilitating and enacting learning
Alongside course facilitators and technical experts worldwide, coaches support companies participating in the Engendering Industries Course. During the course, companies develop a change management plan, which is then implemented with the support and guidance of an Engendering Industries coach over the course of a year.
Providing demand-driven, tailored technical support to companies
Coaches support companies to select, prioritize, and apply globally recognized best practices across the employee life cycle in the Engendering Industries Best Practices Framework. Coaches ensure adaptability, continuity, accountability, and commitment to the implementation process.
Empowering change agents
Coaches empower teams to become agents of change at their companies by cultivating their ability to create solutions, think outside the box, and identify and engage stakeholders that will enable success. This includes incorporating strategies for engaging men and key stakeholders across key interventions.
Snapshot: Coaching with a Strategic Lens
Electricidade de Moçambique (EDM) provides electricity to nearly 30 percent of Mozambique’s population. In 2018, only 19 percent of the utility’s 3,800 employees were women, and few worked in technical, engineering, or leadership roles. In 2018, Engendering Industries began supporting EDM to address imbalances at each phase of the Engendering Industries Employee Life Cycle.
Over a two-year period and more than 80 hours of coaching, the company was supported to work towards its goal to develop the third pillar of its business strategy to improve women's participation and employ a 40 percent female workforce by 2030. To attract more women to the workforce and widen its pool of candidates, EDM engaged technical schools and adapted its hiring and recruitment process to address the reality of barriers to entry to the power sector faced by women in Mozambique.
With Engendering Industries' support, the company revised the language used in job advertisements, changed the way it screened applicants, and used targeted hiring practices. After enacting these changes, EDM hired more than 160 women, bringing the total proportion of female employees closer to the target.